FAQs

🎯 100 Percent Tee Company FAQs

When will my sweet new tee arrive?

We understand you're excited to receive your new t-shirt! It typically takes 3-7 days to fulfill an order, after which it’s shipped out. Shipping time varies based on your location:

  • USA: 5-8 business days
  • International: 10-20 business days

Where will my order ship from?

We work with an on-demand order fulfillment company that has facilities worldwide. Your order will be shipped from the location that can deliver it to you most efficiently.

Will I be charged customs for my order?

For international orders, there’s a possibility that customs and tax fees might be applied by your local customs office. Unfortunately, these fees are beyond our control. We recommend checking with your local customs office directly for more details, as customs policies vary widely from country to country.

My order should be here by now, but I still don’t have It. What should I do?

If your order hasn’t arrived by the expected date, please follow these steps before contacting us:

  1. Check your delivery address: Review your shipping confirmation email to ensure the delivery address was correct.
  2. Contact your local post office: They may be holding the package for you.
  3. Check with Your Neighbors: Sometimes packages like to socialize!

If everything seems correct and the package still hasn’t arrived, please email info@100percenttee.com with your order number. We’ll help you out as soon as possible.

How are your products made?

We partner with a reliable, high-quality print-on-demand drop shipper. Depending on your location, your orders are printed and shipped from the facility closest to you to ensure quick and efficient delivery.

How do I track my order?

We'll shoot you a tracking link via email once your tee begins its journey. Questions? Hit us up at info@100percenttee.com.

I received a wrong/damaged product. What should I do?

Oops! Not cool - let's fix that! Email info@100percenttee.com within a week with:

  • Your order number
  • Photos of the issue
  • What went wrong
We'll make it right!

What’s your return policy?

We currently do not offer returns or exchanges. However, if something is wrong with your order, please reach out to info@100percenttee.com, and we’ll assist you.

Do you offer refunds?

Available for incorrect or damaged items only.

Can I exchange an item for a different size or color?

We don’t offer exchanges at this time. 

Pro tip: Check our sizing charts before ordering - they're your best friends for getting the perfect fit!

Need help? We're always here at info@100percenttee.com 🤘